Industries / HR & recruiting
Inbound AI receptionist for candidate-initiated HR support
People teams use Nufono so applicants who call or message a published careers line get answers about a role they already applied for, and can book an interview slot they requested.
Nufono conversations are customer-initiated or explicitly opt-in. The product is not for unsolicited contact. Customers remain responsible for TCPA, GDPR, and do-not-contact rules that apply to them.
Inbound scenario
Answer candidate-initiated questions and schedule interviews they asked for.
- FAQ for roles the candidate already applied to
- Interview scheduling the applicant requested
- Escalate complaints and offers to a recruiter
How teams use Nufono here
The agent can explain published process steps, share location details, and offer calendar times the candidate asked to book.
Nufono is not for ringing passive candidates, not for scraping CVs, and not for unsolicited job marketing.
Offer letters, right-to-work checks, and sensitive complaints transfer to a human recruiter.
Example inbound conversation
A candidate calls the number in their application confirmation. The AI receptionist answers interview-format questions and books the slot they requested with the hiring manager’s published calendar.